When the Swedish health authorities faced shortages of critical personal protective equipment (PPE), EQL Pharma offered to help source from China. Unsuccessful in establishing an air bridge to move goods from China to Sweden, EQL Pharma turned to Agility. Agility was able to cope with the demanding lead-time and shipments from several different airports. It supported EQL Pharma by managing the Chinese customs clearance processes and smoothing the way for transport of hundreds of tons of PPE. All the expected goods were delivered and used in the battle to fight COVID-19. Agility’s customer-oriented approach and 24/7 availability allowed for quick decision making, which EQL Pharma said was vital to the success of this effort under difficult circumstances.