Agility Global Shipping
Updates: COVID-19

Our Approach

How We Handle Goods

Our aim is to protect Agility warehouse employees and our customers. At our facilities, we use a set of detailed safety guidelines that cover personal hygiene, physical distancing, Personal Protective Equipment, good housekeeping, temperature screenings and rules for handling goods and cargo.

The guidelines were developed by Agility’s Quality, Environmental, Health, Safety & Security team. They are based on best practices issued by international health, safety and industry groups.

A look at our guidelines:  

Safe Work Practices for WH Personnel During COVID-19

1. Personal Hygiene

  • Wash hands frequently and thoroughly (once an hour for at least 20 seconds).
  • Remember to avoid touching your eyes and face!
  • Cover coughs or sneezes with a tissue or your sleeve (vampire cough).
  • Immediately dispose of tissues in a covered trash bin after sneezing or coughing, and wash your hands.

2. Social Distancing

  • Be “practical” – avoid working too closely to others unless it is necessary or essential.
  • No handshaking or hugging!
  • Stay six feet (about two meters) apart from others, when possible.
  • Limit face-to-face gatherings and group meetings – including daily stand ups – to 4 people or less.

3. Personal Protective Equipment (PPE)

  • Use protective eye wear and gloves  instructed.
  • Clean and/or replace gloves regularly to reduce impact of exposure to harmful chemicals and diseases.
  • Do not share PPE (gloves, eye wear, safety hats, etc.) with others.

4. Good housekeeping

  • Thorough and consistent cleaning of warehouse floors, wash stations, and workspaces needs to be a regular part of the daily routine.
  • Make sure wash stations are properly stocked with sanitizers, cleaners and other disinfectants.
  • Clean and disinfect/sanitize work surfaces at lease 3x each shift. (door knobs, desks/tables, chairs, phones, etc.) and materials handling equipment (MHE).
  • Perform cleaning and sanitizing activities during shift changes/handover.

5. Cargo handling

  • Wear gloves as instructed for handling cargo, small packages, documents, etc.
  • Limit the handling of cargo (e.g. moving, re-positioning) and touching/coming in contact with it multiple times or unnecessarily.

6. Temperature screening

  • Conduct twice a day – once at the start of the employee’s shift and one an hour or two before the end of an employee’s shift.
  • If an employee gets a temperature reading of 37.5 (99.5 F) or higher, wait 5 minutes and take their temperature again.
  • If temperature reading is 37.5 (99.5F) or higher both times instruct them to go home. If no change, by the next day – seek guidance/advise from a local health professional.

Additional Guidance

Steps to follow when putting on and removing gloves. Applies to those scenarios where wearing gloves is required (or mandated by local regulations) to perform certain work activities.

When putting them on:

  • Wash and dry hands before putting on gloves.
  • Ensure gloves are intact – without tears or damage.
  • Wear gloves that fit properly.
  • Do not reuse gloves.
  • Change gloves whenever an activity or workstation change occurs – or whenever they become contaminated.
  • Replace gloves after sneezing, coughing or touching the hair or face.

When removing them:

  • Pinch the cut off of a glove with your gloved hand to peel away from the hand, turning the gloves inside out.
  • Hold the glove that has been removed in your glove hand.
  • Slide your bare fingers inside the wrist of the glove – do not touch the outside of the glove.
  • Peel down the glove, turning it inside out. Both gloves will now be inside out, one enveloped inside the other.
  • Remember – Do not touch the outside of a glove with a bare hand!

After removing the gloves:

  • Dispose of them in the appropriate/designated containers.
  • Wash and dry hands to ensure no accidental transfer of germs/virus.